Privacy Policy

Last updated: May 2026

Rollicious Vietnamese (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or services.

1. What Information We Collect

We may collect the following types of personal information: Name Email address Phone number Order details and preferences Delivery or pickup information Any information you provide through forms or enquiries We may also collect non-personal data such as: Website usage data (e.g. pages visited, time on site) Device and browser information Cookies and tracking data

2. How We Collect Your Information

We collect information when you: Place an order online Fill out a contact form Subscribe to updates or promotions Interact with our website Contact us via email, phone, or social media

3. How We Use Your Information

We use your information to: Process and fulfil orders Communicate with you about your order or enquiry Improve our products, services, and website Send updates, promotions, or marketing (only if you opt in) Ensure the security and proper functioning of our website

4. Will Your Information Be Shared?

We do not sell your personal information. We may share your information with trusted third parties where necessary, including: Payment processors Delivery partners Website and hosting providers Analytics tools (e.g. Google Analytics, Meta) These parties are required to handle your information securely and only for the purposes we specify.

5. Cookies and Tracking

Our website may use cookies and similar technologies to: Improve your browsing experience Analyse website performance Support marketing and advertising efforts You can disable cookies through your browser settings if you prefer.

6. Storage and Security

We take reasonable steps to keep your personal information secure and protect it from unauthorised access, loss, or misuse.Your data is stored securely and only accessible to authorised personnel.

7. Access and Correction

Under the New Zealand Privacy Act 2020, you have the right to: Access the personal information we hold about you Request correction of your information To exercise these rights, please contact us at hello@rollicious.co.nz.

8. Marketing Communications

If you have opted in to receive marketing communications, you can unsubscribe at any time by: Clicking the unsubscribe link in emails OR Contacting us directly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us at: