Terms and Conditions

Effective Date: May 2026

These Terms and Conditions (“Terms”) govern your use of the Rollicious Vietnamese website and services. By accessing or using our website, you agree to comply with these Terms.

If you do not agree, you should not use our website or services.

1. About Us

Rollicious Vietnamese (“we”, “our”, “us”) is a Christchurch-based food business offering Vietnamese food products and services, including online ordering.

2. Use of Website

You agree to use this website:

•For lawful purposes only •In a way that does not infringe the rights of others •Without attempting to disrupt or damage the website

We reserve the right to restrict or terminate access if misuse is detected.

3. Orders and Payments

3.1 Placing Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

•Refuse or cancel any order •Limit quantities •Correct pricing or product errors

3.2 Pricing

All prices are listed in New Zealand Dollars (NZD) and include GST unless stated otherwise.

Prices may change at any time without notice.

3.3 Payment

Payment must be made at the time of ordering via our accepted payment methods. We use secure third-party payment gateways; we do not store your credit card details.

4. Cancellations and Refunds

•Orders cannot be cancelled once preparation has begun. •If there is an issue with your order (e.g., incorrect or damaged items), please contact us immediately upon receipt. Refunds or replacements are issued at our sole discretion.

5. Intellectual Property

All content on this website (logos, text, images, etc.) is the property of Rollicious Vietnamese or its licensors. You may not reproduce, distribute, or use this content without prior written permission.

6. Limitation of Liability

To the maximum extent permitted by New Zealand law, Rollicious Vietnamese will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or our services.

7. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of New Zealand courts.

8. Changes to Terms

We may update these Terms periodically. Continued use of the website after changes constitutes acceptance of the new Terms.

9. Contact Us

For questions or concerns regarding these Terms, contact us at:

Email: hello@rollicious.co.nz